Redi shopping center

High-quality product, high-quality problem solving – FP anti-theft rollers ensure fluent customer experience

Open in the morning, close in the evening, sometimes go up and down even more often. Anti-theft rollers are in a lot of use every day in Redi shopping center in Helsinki, Finland. Because of that, the rollers need to always function faultlessly, easily and discreetly. Having a product you can rely on has a lot of meaning for a storekeeper.

Almost every store, shop and market have an anti-theft roller of some sort. Contrary to many beliefs, these roller shutters can differ from each other in many ways. When choosing an anti-theft roller, safety is obviously important, but not the only factor to keep an eye on.

“We wanted to find a truly fitting and reliable solution in order to ensure smooth roller shutter usage for our storekeepers”, says Jukka Parkatti, the Property Manager of Redi shopping center.

“This way, we can also offer better customer experience for both the people visiting our shopping center as well as the storekeepers themselves.”

Focus on lifecycle expenses

When choosing anti-theft rollers for Redi shopping center, the quality and durability of the products were highlighted alongside their price range.

FP anti-theft rollers from FP-Products were chosen through a bidding competition.

“The installation costs especially are a factor we always consider – and the choosing of anti-theft rollers was no exception. It is also important to remember that installation costs are merely a small part of a much bigger entirety. That is why lifecycle expenses are in a key role when deciding which products we want to use”, Parkatti explains.

“We are making great savings in lifecycle expenses as the rollers are long-lasting and durable.”

It was important for Parkatti to find a solution that functions trouble-free for a long time.

“That is why we chose the anti-theft rollers from FP-Products. We are making great savings in lifecycle expenses as the rollers are long-lasting and durable. At the same time, we can keep the maintenance compensation on a good level for our storekeepers”, Parkatti says.

High quality proven with a VTT test report

The quality of an anti-theft roller comes from many different factors. The amount of aluminum affects durability and safety, and first-rate electric work ensures functionality. For example, the electric sensors of an anti-theft roller must be high-quality so that the door will not get stuck but will withstand a lot of use.

Even though answering different standards is important, for example the CE markings of a product do not necessarily provide adequate quality. That is why FP-Products is happy to prove the functionality of its products in other ways, too.

“The constructor and building contractor as well as the owner of Redi at the time was SRV. For them, it was especially important to receive exactly the product that was promised”, says Pekka Ojala, Product Engineer of FP-Products.

“That is why we provided SRV with a test report made by VTT Technical Research Centre of Finland. The results prove that our products offered precisely the solutions SRV needed.”